Privacy Policy

Introduction

Kestrelcliff Property Consultants ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect personal information when you use our website and services.

Information We Collect

We may collect and process the following data about you:

• Information you provide when filling in forms on our website, including name, email address, and property requirements
• Information you provide when corresponding with us by email or other means
• Details of your visits to our website, including traffic data, location data, and other communication data
• Information about your property search preferences and requirements

How We Use Your Information

We use information held about you for the following purposes:

• To provide you with information about our property consultancy services
• To carry out our obligations arising from any contracts entered into between you and us
• To notify you about changes to our services
• To improve our website and service delivery
• To match your requirements with suitable properties

Legal Basis for Processing

We process your personal data on the following legal bases:

• Your consent, where you have provided it
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate business interests, provided these do not override your rights

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. For enquiries that do not proceed to active engagement, we typically retain data for two years.

Your Rights

Under data protection legislation, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Object to processing of your data
• Request restriction of processing
• Request data portability
• Withdraw consent at any time

Data Security

We have implemented appropriate technical and organisational measures to secure your personal data against accidental loss, unauthorised access, alteration, or disclosure. Access to your personal data is limited to employees and third parties who have a business need.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your data with:

• Service providers who assist our business operations
• Property owners and landlords where necessary to progress your property search
• Professional advisers including lawyers and accountants
• Regulatory authorities when required by law

International Transfers

Your data is primarily processed within the United Kingdom. Should any transfer outside the UK be necessary, we ensure appropriate safeguards are in place.

Changes to This Policy

Any changes we make to our privacy policy will be posted on this page. Please check back periodically to review any updates.

Contact

Questions regarding this policy should be directed to [email protected]